Case Study

In this assignment, your goal is to identify one issue or situation that you want to understand and improve, in an organization you’re affiliated with. If you are not currently employed you may choose a challenge that you faced in the past or a social problem that is of interest to you. In other words: Identify a problem, pursue a detailed analysis which uncovers the underlying issues, and then develop recommendations that lead to tangible improvements to fix the problem.

Essentially, you’re going to produce a case study, that analyzes a problem of your choice or around a situation that you care about and include an action plan for a change initiative.

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Some criteria and suggestions:

– Choose an organization that you are closely involved in, including your workplace, your church, a student group, and so on. OR Choose a professional issue that you’ve been wanting to explore for some time.

– Choose a situation or issue that you care about. This kind of applied case study works best when you have some internal motivation to make change – by producing a complete analysis and plan for change or having the courage to try new behaviors and seek to learn from your entrepreneurial actions for improvement.

– Choose a situation or issue that you can get your hands around. It should be important enough to you and others that it has gained the attention of you and others, but it should NOT be a large-scale initiative.

– Choose a situation that is rich: For example, which has room for you to gain insights about through your analysis. In other words, the situation should involve “more than meets the eye.”

In part, the quality of your work will depend on how you frame the situation – which issue you choose, how you bind it and describe it for yourself, and how carefully you apply the lenses (design lens, strategic lens, cultural lens) for analysis. In a sense these aims are parallel to the goals for the course: Be able to notice a problem, pursue a detailed analysis which uncovers the underlying issues, and then develop recommendations that lead to tangible improvement.

Examples of topics for the paper:

– How to make your organization more “climate friendly”

– Looking at cultural issues that have emerged since there have been major layoffs due to Covid-19

The outline of the paper should be like this:

– Introduction / Overview of the context

– Theoretical overview (leverage “cultural lens” in this section)

– Issue / Problem Diagnosis

– Recommendations / Action Plan

– Conclusion

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